Which Delivery Service Is Best for Restaurants?

Last Updated on January 23, 2023 by Lauren Beck

With the rise of food delivery apps, more and more customers are opting to have their meals delivered to their doorstep. As a result, restaurants are starting to rely on delivery services to reach a wider audience and increase their revenue. But with so many different options available, it can be hard to know which delivery service is best for your restaurant. 

In this article, we will explore the 10 best delivery services for restaurants, as well as take a look at how delivery services work, the pros and cons of using them, and tips on how to choose the right one for your business.

10 Best Delivery Services for Restaurants:

  1. Grubhub – One of the most popular and well-established food delivery services, Grubhub has a wide reach and a large market share.
  2. DoorDash – A newer player in the food delivery market, DoorDash has been expanding rapidly and offers more flexible pricing options for restaurants.
  3. Uber Eats – The food delivery arm of ride-hailing giant Uber, Uber Eats has a wide reach and a user-friendly app.
  4. Postmates – A delivery service that not only delivers food but also groceries and other items, Postmates is popular in urban areas.
  5. Caviar – A premium food delivery service that focuses on high-end restaurants and offers a curated selection of options.
  6. Instacart – A grocery delivery service that also partners with restaurants to offer food delivery.
  7. GoPuff – A delivery service that specializes in delivering convenience store items like snacks and drinks, GoPuff also partners with some restaurants for food delivery.
  8. Favor – A Texas-based delivery service that offers a variety of delivery options, including food, groceries, and even alcohol.
  9. Deliv – A same-day delivery service that partners with retailers and restaurants to offer delivery in select markets.
  10. Shipt – A grocery and household items delivery service that also partners with some restaurants to offer food delivery.

How Do Delivery Services Work?

Delivery services work by partnering with restaurants to offer customers the ability to place orders for delivery through an app or website. The delivery service handles all aspects of the delivery process, from receiving and processing the order to dispatching a delivery driver to pick up and deliver the food to the customer.

The Pros and Cons of Using a Delivery Service:


  • Increased sales and revenue for restaurants
  • Convenience for customers
  • Ability to reach a wider audience
  • Reduced labor costs for restaurant staff


  • Commission fees charged by delivery services
  • Increased competition from other restaurants using the same service
  • Dependence on the delivery service’s reputation and customer service
  • Limited control over the delivery process and customer experience

Why Delivery Is a Necessity:

handing over a food to a customer

With more and more customers opting for delivery, it has become a necessity for restaurants to offer this service in order to stay competitive and attract new customers. Additionally, delivery services can help increase revenue and reach a wider audience, which can be especially important for small, independent restaurants.

How to Choose a Restaurant Delivery Service?

When choosing a delivery service for your restaurant, it is important to consider factors such as commission fees, delivery areas, and customer service. Additionally, it is important to research the reputation of the service and read reviews from other restaurants that have used it.

How to Start Offering Delivery?

To start offering delivery, a restaurant must first partner with a delivery service. This typically involves signing up for the service, setting up an account, and creating a menu. Next, the restaurant needs to ensure that they have the necessary equipment and staff to handle and prepare orders for delivery.

Essential Features to Consider When Choosing a Food Delivery App:

  • Commission fees
  • Delivery areas
  • Customer service
  • Reputation and reviews
  • Integration with existing point-of-sale systems
  • Order tracking and delivery updates
  • Online payment options
  • Marketing and promotional features
  • Analytics and reporting

Why Popular Food Delivery Apps Aren’t the Best Choice for Restaurants:

While popular food delivery apps like Grubhub, DoorDash and Uber Eats may seem like the best choice for restaurants, they also charge high commission fees and have strict rules that can limit a restaurant’s control over their menu and pricing. Additionally, these apps may charge additional fees for online ordering, menu customization, and marketing.

Who Is Better: Grubhub or Doordash?

Both Grubhub and DoorDash are popular food delivery services and both have their pros and cons. Grubhub has been around longer and has a larger market share, but DoorDash has been expanding rapidly and offers more flexible pricing options. Ultimately, the choice between the two will depend on the specific needs and preferences of the restaurant.

Who Makes More Doordash or Uber Eats?

It is difficult to compare the earning potential of DoorDash and Uber Eats as it depends on various factors like the restaurant’s location, the demand for delivery in that area, and the restaurant’s own pricing and menu [1]. However, DoorDash tends to have higher commission fees than Uber Eats. It is important for a restaurant to consider all the fees and commissions charged by each service before deciding which one to partner with.


In today’s fast-paced world, delivery services have become an essential tool for restaurants to reach new customers and increase revenue. With so many options available, choosing the right one for your business can be challenging. When selecting a delivery service, it is important to consider factors such as commission fees, delivery areas, and customer service. Additionally, it is important for restaurants to weigh the pros and cons of using a delivery service, and to consider all the costs and fees involved. Ultimately, the key is to find a delivery service that best aligns with the needs and goals of your restaurant.


Lauren Beck
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